Delivery

<h3 class="faq-question-details-title h3">How do I know if it will ship to my address?</h3>
<p>We make deliver to Hong Kong District.</p>
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<h3 class="faq-question-details-title h3">How to calculate delivery fee?</h3>
<p>In promotion period, when your spending is at or above HK$160, you will be entitled to free delivery service.<br />For spending* less than HK$160, HK$40 delivery fee will be charged.</p>
<p><br /><span style="font-size: medium;">Normal Delievry:</span></p>
<p>When your spending is at or above HK$300, you will be entitled to free delivery service.<br />For spending* less than HK$300, HK$40 delivery fee will be charged.</p>
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<h3>How to change my shipping address or order??</h3>
<p>Under normal circumstances delivery address cannot be changed once order is placed.</p>
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<h3>My orders have yet to arrive, what should I do?</h3>
<p>Normally order will be delivery within 3 to 5 working days after confirmed order.</p>
<p>Order tracking methods:</p>
<p>You will receive delivery email after the order is collected by Courier.</p>
<p>1) Click <a href="http://tepehk.com/sales/guest/form" target="_blank"><strong><span style="text-decoration: underline;">Track Order</span></strong></a><em> </em><br /> 2) From the bottom of the TePe HK Website, find "Customer Service" and click "Track Order". Follow the instruction and enter E-mail address and order number so then you can view the order status. <br />3) Or directly contact our delivery partners for enquiries, resever delivery time or other special arrangement,</p>
<p><span style="color: #ff6600;"> <strong>SF Express  +852 2730 0273 ( <a href="http://www.sf-express.com/hk/en/" target="_blank"><span style="color: #ff6600;">Click to Track Order</span></a> )</strong></span><br /><span style="color: #ff6600;"><strong> Ta-Q-Bin   +852 2829 2222<strong> ( <a href="http://hk.ta-q-bin.com/en/" target="_blank"><span style="color: #ff6600;">Click to Track Order</span></a> )</strong> <br /> CMS     +852 2371 0212</strong></span></p>
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<p>Should you have any enquiries, please contact our Customer Service at: <a href="mailto:info@bdl-hk.com">info@bdl-hk.com</a>. Our customer service hours is 9.30am - 6pm (Monday - Friday, exclude public holidays).</p>